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I package on Monday, Wednesday, and Friday. If you place your order after 1 pm on one of those days, it will go out the following shipping day.
ATTN International Shoppers: Customs fees / duties are an expense that you as the shopper are responsible for. I can’t control nor predict this expense. The House of Gentry is not responsible for custom/duty fees.
Please email me at cs@thehouseofgentry.com and let me know as soon as possible. I am happy to make an exception and I will do my best to get it sent out within the next 24 hours.
Sezzle is a payment gateway that will break down the total cost of your purchase into 4 smaller, interest-free payments, spread over six weeks. You must spend over $40 to use this payment plan option. Unlike traditional layaway, your items are shipped to you within 3-5 business days after ordering!
Please note: If you choose this payment option, you will be responsible for any outstanding Sezzle payments if you do a return before the four payments are completed.
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First, review our return policy HERE to make sure it is eligible. Then, contact us via the email listed on our returns page.
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We go by the fit consistent with our model who is a true size medium. We determine whether or not an item runs big or small depending on how our clothes fit her. You can see a size chart HERE with her measurements.
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Yes! The quickest way to get a hold of me is through our Instagram Page. Please send a photo of the product you're looking at with your average size range. I will take it from there!