I ship to you from sunny Florida and strive for great customer service. I enjoy building relationships with our customers and suggesting styles that fit each of their unique personalities. With that said, I provide quality products that I fully stand behind. If you ever have a question, feel free to contact me through our Facebook Page or email us at: CS@TheHouseOfGentry.com! Don't hesitate- I'm a one woman show, so most likely, you'll be chatting with me!